Contact us

Have questions about your style or order? Our team is here to help. At Harbour Hues, we value clear communication and your total shopping satisfaction.

Contact us directly at support@harbourhues.store or use the form below

Call us on: +61386580576 📞

Frequently asked questions

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Can I return an item if it doesn't fit?

Absolutely. We understand that buying clothes online comes with the risk of sizing issues. That is why we offer free returns up to 30 days after receiving your package. We want you to feel completely safe and confident when shopping at Harbour Hues.

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How much is shipping?

At Harbour Hues, delivery is always free, regardless of the number of items ordered or the total cart value. That is our standard.

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How long will I wait for my order?

Speed is our priority. Despite the high volume of orders due to our Anniversary Sale, our standard delivery time remains approximately 7 business days. We work hard to ensure your package reaches you as quickly as possible.

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How do the "Multi-buy" discounts work?

The system automatically applies a discount in your cart based on the number of items you choose:

  • Buy 2 items: Get 10% OFF
  • Buy 3 items: Get 15% OFF
  • Buy 4+ items : Get 20% OFF


These discounts stack on top of our current sale prices.

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Will I receive a tracking number?

Yes. As soon as your order is shipped, you will receive an email from us with a link to track your package. You will be able to follow your order's journey every step of the way.

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Is it safe to shop on your store?

The security of your data is our priority. Our store operates on the Shopify platform, which guarantees the highest standard of data encryption and secure payments.

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What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex) as well as quick payments via PayPal, Apple Pay, and Google Pay.